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How Add-On Services Can Be A Game-Changing Differentiator for Hotels

How Add-On Services Can Be A Game-Changing Differentiator for Hotels
Features | 6 Nov 2024

Stand out in 2024 by offering add-on services at booking. Guests can enhance their stay while you increase revenue—think contactless check-in or exclusive upgrades.

How do you make a hotel stand out in 2024? Contactless check-in? Robot staff?

 

One of the best ways to stand out and give your guests more is a fairly simple one — by offering additional services with each booking.

 

Giving guests the option to purchase more services (often at a discounted price) when they book a room is a win for everyone. It gives your customers the chance to upgrade their experience, and it allows you to charge more per booking.

 

In this post, we’ll look at why add-on services are such a great idea and some ideas for including add-on services in your booking process.

 

 

Why are add-ons so important?

 

Add-on services work well because they’re services that your guests are probably considering anyway.

 

If you’re booking a room in a hotel for four nights, you’re likely also thinking about where you can get breakfast, what you can do for fun during the day, and how you’re going to reach the hotel from the airport.

 

Add-on services can solve all these problems, and your guest can sign up during the booking process with almost no extra effort. They increase the value of your bookings in a way that benefits everyone.

 

 

What add-on services can you offer?

 

Let’s take a look at a few popular add-on services:

 

  • Access to spa services, a massage, or the on-site gym as part of your booking

 

  • The option to check out of the hotel a couple of hours later than you otherwise would

 

  • Activities like guided tours, discounted sports activities, and equipment rental

 

  • The option to rent out part of the hotel for an event like a wedding, birthday party, or conference

 

  • The ability to do laundry or have your clothes dry-cleaned in the hotel

 

 

Tap Into the Power of Add-On Services with Hotel-Spider

 

Hotel-Spider’s booking engine makes it easier than ever to offer add-on services to your guests.

 

In fact, we’ve recently made it possible to build your own custom packages, so guests can automatically add extra services into their bookings. It’s quick, easy, and gives your guests more while allowing you to make more money.

 

Packages can be created and shared within the booking engine, can include both chargeable and non-chargeable services, and are commission-less.

 

Schedule a demo with us to learn more and get started.

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