Explore how cutting-edge hotel tech transforms stays and management, enhancing guest experiences and setting industry trends
Technology has massive potential to change the way we stay in hotels, and the way hotels manage their properties, connect with new guests, and deliver better experiences to their current guests.
“Hotel tech” as a concept is nothing new. The hospitality industry has been using technology to improve for as long as technology has existed, but it’s a never-ending quest to stay ahead of the competition and find smart new ways to innovate.
In this article, we’ll look at a few hotels that have been using technology to maximum effect, delivering mind-blowing experiences to their customers and making headlines around the world.
JAPAN’S ROBOT HOTEL
In Tokyo, Japan, you can find a hotel that is quite possibly the most well-known example of high-tech accommodation in the world.
The Henn Na Hotel is famous because of one thing — it’s staffed by robots. Everything from check-in to room service is taken care of by a team of highly sophisticated robots, giving guests a unique and memorable experience while also serving as an interesting glimpse into the future of automation in hospitality.
On top of its robots, the Henn Na also has a ton of other space-age features like biometric room access and a special VR space.
Do we recommend you fire all your staff and replace them with androids? Not quite… the human touch is still an important part of the hotel experience for most guests and this doesn’t look likely to change any time soon. But the Henn Na is a great example of what can be achieved with automation, and most hotels can probably learn a thing or two.
FOUR SEASONS MOBILE APP
It seems like every business in the world has its own app these days, and hotels are no exception. A hotel app can make it easier for guests to manage their bookings, check-in, access their rooms, and even control the conditions in their rooms. You can also give guests rewards and perks via your app.
For a great example of a successful hotel app, we can look to Four Seasons. Their app, which launched in 2015, covers all of their properties and delivers a ton of neat features and benefits to guests. You can check in, check out, and get directions around the hotel. The app also works in multiple languages — an essential feature in the global hotel industry.
HOTEL MOUSAI’S SMART ROOMS
Smart technology can transform our homes, so why not our hotel rooms too? Hotel Mousai in Puerto Vallarta, Mexico, is a perfect example of this. They went to great lengths to imbue their rooms with smart technology and deliver a truly remarkable experience to their guests.
Hotel Mousai’s rooms use the Internet to give their guests full control over the lighting, temperature, ambiance, and curtains from iPads and wall-mounted panels.
Smart technology, when done right, can give guests a whole new level of luxury, convenience, and entertainment. It might not be cheap to implement, but for higher-end hotels with higher rates, the IoT can be a game-changer.
Hotel-Spider
At Hotel-Spider, we focus on helping hotels in India and around the world get more out of technology through our suite of tools and solutions. These include:
- A booking engine so you can give your guests a more enjoyable, rewarding, and smooth booking experience. You can spice up listings with better photos and descriptions, offer discounts and coupons, and make it easier to get more direct bookings.
- A channel manager to increase your presence and visibility on third-party listings sites like OTAs. This allows you to massively increase your reach and connect with more guests than you could on your own, taking advantage of the huge volumes of traffic these sites attract.
- A central reservation system to manage all your bookings more easily, giving a better experience to your guests while making life easier for your staff and avoiding mishaps like overbookings
The Power of Technology for Hotels
Today’s hotels simply have to embrace technology. It’s the only way to stay competitive and get new bookings while delivering better experiences to guests.
The good news is that it doesn’t take much to start building a more high-tech hotel. If you use solutions like ours at Hotel-Spider, you can instantly start tapping into powerful tools and features to delight your guests and grow your business.
Book a demo with us to learn more and get started.
